Privacy Policy

Binary Spiders Ltd. ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("EU GDPR").

1. Who We Are

Binary Spiders Ltd
314 Midsummer Boulevard,
Milton Keynes,
MK9 2UB
United Kingdom
Company Number: 09525143
Email: [email protected]

2. What Information We Collect

We may collect the following types of personal data:

• Your name, email address, and message submitted via our contact form
• Technical and usage information through cookies, including your IP address, browser type, operating system, and pages visited

3. Legal Basis for Processing

We process your personal data on the following legal bases under the EU GDPR:

• Consent: You give clear consent for us to process your data via the contact form or to use non-essential cookies such as analytics cookies.
• Legitimate Interest: For purposes such as ensuring the security of our website, improving performance, or handling contact requests.

4. How We Use Your Information

• To respond to your enquiries
• To monitor and improve our website performance and content
• To ensure security and prevent malicious use

5. Cookies and Tracking Technologies

We use cookies and similar technologies on our website. These include:

5.1 Essential Cookies

These are required for the website to function properly. They include:

• __cf_bm (Cloudflare): Used to distinguish between humans and bots. Helps with security. This cookie does not track users and expires within 30 minutes.
• cf_clearance (Cloudflare): Used to identify users who have successfully passed a challenge (e.g. CAPTCHA). May persist for several days.

5.2 Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. These cookies collect anonymous data including page views, referral sources, and device/browser info. Examples include:

• _ga: Used to distinguish users. Expires in 2 years.
• _gid: Used to distinguish users. Expires in 24 hours.
• _gat: Used to throttle request rate. Expires in 1 minute.

Google Analytics may store data on servers located outside the EEA. Data sharing with Google is disabled. IP anonymisation is enabled where possible.

These cookies are only used with your prior consent, which you can manage through our cookie consent banner.

6. Managing Your Cookie Preferences

You can accept or reject analytics cookies via the cookie banner on our website. Additionally, you can control cookies via your browser settings:

• Delete cookies manually
• Block cookies by default
• Receive warnings before cookies are stored

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are generally kept for up to 12 months. Cookie data retention is determined by each cookie’s lifespan.

8. Sharing Your Information

We do not sell your personal data. We may share data with service providers who help us operate our website, such as hosting providers and analytics platforms, under data protection agreements.

9. International Transfers

If personal data is transferred outside the EEA (e.g. to Google servers in the USA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Your Rights Under the EU GDPR

You have the right to:

• Access the personal data we hold about you
• Request rectification of inaccurate or incomplete data
• Request the erasure of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time (for data processed on the basis of consent)
• Request data portability
• Lodge a complaint with a data protection authority

You can exercise any of these rights by emailing us at [email protected].

11. Security of Your Data

We use industry-standard security measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date noted at the top.

13. Contact Us

If you have any questions, requests, or complaints regarding your personal data or this policy, please contact:
[email protected]